Following discovery of this incident, we immediately isolated all our Health and Care environments and no further issues have been detected.” Follow The Stack on LinkedIn
The company told The Stack in an emailed comment that the security issue “resulted in loss of service on infrastructure hosting products used by our Health & Care customers. Software services taken down in the incident for affected users include Adastra, a patient management software product supporting 40 million patients and Carenotes, which gives clinicians real-time access to patient records across adult and youth mental healthcare services and which has some 40,000 clinical users. MSPs have a target on their backs given the potential downstream client access a successful attack on their infrastructure can deliver for cybercriminals, and Advanced appears to have done well to limit the scope of the incident, although the list of software services affected by the attack has a large client base. The company, confirming the attack, said it had contained the incident and the majority of its healthcare customers – the company says its software is used by more than 140 NHS trusts – were unaffected. A cybersecurity attack on Advanced, a British software and managed services provider (MSP) with 25,000 customers, has taken down software for healthcare customers including NHS’s “111” emergency hotline.
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